skip to main content
Austin-Bergstrom International Airport

Welcoming Services for organizations and businesses

The Austin-Bergstrom International Airport is pleased to offer services to help businesses and organizations welcome their visitors and participants to events.

Among the welcoming services available are:
- Video wall messages
- Welcome stations
- Live music stage
- Special ground transportation accommodations

photo of welcoming services at Austin-Bergstrom International Airport

Three 7-second slots are available for welcome messages on the video walls above the down escalators to the baggage claim area. The video wall space available is 40” (w) x 45.5” (h). The 7-second messages may be placed for an appropriate time before the event through three days after the event. The messages are produced by the host organization and must be approved by the Department of Aviation before placement. Processing requires a nominal fee of $50.

Host organizations may personally welcome participants and attendees at a welcoming station, which provides an opportunity to present event related items to attendees. The stations are located at the stairway and escalator landings in baggage claim and include tables, chairs, and easels.

Greet or send off your visitors Austin-style with live music. Located at the Ray Benson’s Roadhouse Bar, the concourse stage is available to present a band and welcoming sign and makes a convenient gathering spot. This stage rental requires a nominal fee and host companies hire the bands. The Aviation Dept. can help find the style of band to suit musical tastes.

Airport staff may assist host organizations with special ground transportation services. Transportation services arrange for vehicles, provided by the host organization, to be waiting curbside up to 15 minutes prior to flight arrival for easy load in.

Full welcoming services guidelines, specifications and an application are available from the links below:

To submit an application or for more information contact Julie Harris at (512) 530-6322, fax (512) 530-6653 or by e-mail julie.harris@austintexas.gov.











Link to news releases. Link to search the City of Austin web site. Link to submit comments and inquiries about the airport. Link to airport's home page. Airport web site directory. Links to Austin places of interest. Link to advertising opportunities with Austin-Bergstrom. Link to information about the terminal, aviation department, and employment. Link to companies that provide transportation to and from the airport. Link to parking and ground transportation services. Link to useful tips for air travel. Link to airlines, flight, weather, and schedule information. Link for maps to and from Austin-Bergstrom.

Austin City Connection

Source: City of Austin